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Do Not Sell or Share My Personal Information
Last Updated: December 31, 2025
At [company_name] (“we,” “us,” or “our”), your privacy matters. This page explains how we handle your personal information and your rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including your right to opt out of the “sale” or “sharing” of personal information.
What Is the CCPA/CPRA?
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), is a comprehensive privacy law that gives California residents specific rights regarding their personal information.
Your Rights Under CCPA/CPRA
As a California resident, you have the right to:
| Right | Description |
|---|---|
| Right to Know | Request details about the personal information we collect, use, disclose, and sell |
| Right to Access | Obtain a copy of the specific personal information we have collected about you |
| Right to Delete | Request deletion of your personal information, subject to certain exceptions |
| Right to Correct | Request correction of inaccurate personal information |
| Right to Opt-Out | Opt out of the sale or sharing of your personal information |
| Right to Limit Use | Limit the use and disclosure of sensitive personal information |
| Right to Non-Discrimination | Not be discriminated against for exercising your privacy rights |
What Is Considered a “Sale” or “Sharing”?
Under the CCPA/CPRA, the definitions of “sale” and “sharing” are broad:
- Sale: Disclosing personal information to a third party for monetary or other valuable consideration—even if no money is exchanged.
- Sharing: Disclosing personal information to a third party for cross-context behavioral advertising purposes, regardless of whether money is exchanged.
This may technically include data shared for analytics, targeted advertising, or website functionality purposes.
Does [company_name] Sell or Share Your Personal Information?
Sale of Personal Information
No. [company_name] does not sell your personal information in exchange for money or any other direct compensation.
Sharing of Personal Information
We may share certain information with trusted service providers and partners who help us operate our website, process orders, handle payments, provide customer support, and improve our services. These may include:
| Category of Recipient | Purpose |
|---|---|
| Payment Processors | Process transactions securely (e.g., PayPal) |
| Shipping Carriers | Deliver your orders (e.g., USPS, UPS, FedEx) |
| Analytics Providers | Understand website traffic and user behavior |
| Marketing Partners | Deliver relevant advertisements (if applicable) |
| Customer Support Tools | Respond to your inquiries efficiently |
| Fraud Prevention Services | Protect against fraudulent transactions |
All third-party service providers are contractually required to:
- Keep your information confidential;
- Use your information only for the purposes we authorize;
- Not sell, share, or misuse your data in any way; and
- Comply with all applicable privacy laws.
We value your trust and are committed to protecting your data.
Categories of Personal Information We Collect
In the past 12 months, we may have collected the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, phone number, shipping/billing address, IP address | Yes |
| Customer Records | Name, address, phone number, payment information | Yes |
| Commercial Information | Products purchased, order history, shopping preferences | Yes |
| Internet/Network Activity | Browsing history, search history, interactions with our website | Yes |
| Geolocation Data | General location based on IP address | Yes |
| Sensory Data | Audio recordings (if you call customer support) | Limited |
| Professional/Employment Info | Job title, company name (if provided) | Limited |
| Inferences | Preferences, characteristics, behavior patterns | Yes |
| Sensitive Personal Information | Payment card details (processed securely by PayPal) | Limited |
How We Use Your Personal Information
We use the personal information we collect for the following business purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order confirmations, shipping updates, and tracking information
- Processing payments and preventing fraud
- Improving our website, products, and services
- Personalizing your shopping experience
- Sending promotional communications (with your consent)
- Complying with legal obligations
- Protecting our rights and preventing misuse of our services
How to Opt Out of the Sale or Sharing of Personal Information
Even though we do not sell your personal information for profit, the CCPA/CPRA requires us to offer an opt-out mechanism to ensure you have full control over your data.
Option 1: Email Request
Submit an opt-out request by emailing us at:
Email: [email_address]
Subject Line: “CCPA Opt-Out Request” or “Do Not Sell or Share My Information”
Please include:
- Your full name
- Email address associated with your account/orders
- A clear statement that you wish to opt out
Option 2: Online Form
You may also submit a request through our website by visiting our Privacy Request Form (if available).
Option 3: Authorized Agent
You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide:
- Written permission signed by you
- Proof of identity for both you and the agent
We may contact you directly to verify the request.
How to Exercise Other CCPA/CPRA Rights
Right to Know / Right to Access
To request information about what personal data we have collected about you, please contact us at [email_address] with the subject line “CCPA Access Request.”
We will provide:
- The categories of personal information collected
- The sources of that information
- The business purposes for collecting the information
- The categories of third parties with whom we share information
- The specific pieces of personal information collected (upon request)
Right to Delete
To request deletion of your personal information, please contact us at [email_address] with the subject line “CCPA Deletion Request.”
Please note that we may retain certain information as required or permitted by law, including:
- Completing transactions or providing services you requested
- Detecting and preventing fraud or security incidents
- Complying with legal obligations (e.g., tax records)
- Exercising or defending legal claims
Right to Correct
To request correction of inaccurate personal information, please contact us at [email_address] with the subject line “CCPA Correction Request.”
Please provide:
- The information you believe is inaccurate
- The correct information
- Any supporting documentation (if applicable)
Right to Limit Use of Sensitive Personal Information
We only use sensitive personal information (such as payment details) for purposes necessary to provide our services. If you wish to limit the use of sensitive personal information, please contact us at [email_address].
Verification Process
To protect your privacy and security, we will take steps to verify your identity before processing any CCPA/CPRA request. Verification may include confirming:
- Your email address associated with an account or order
- Recent order history or order IDs
- Account details or shipping addresses
- Other information reasonably necessary to verify your identity
This process ensures we are only responding to authorized requests from the actual account holder or their authorized agent.
Verification for Different Request Types
| Request Type | Verification Level |
|---|---|
| Right to Know (Categories) | Reasonable verification |
| Right to Know (Specific Pieces) | Heightened verification |
| Right to Delete | Reasonable verification |
| Right to Correct | Reasonable verification |
| Right to Opt-Out | No verification required |
Response Timeframes
We will respond to your CCPA/CPRA request within the following timeframes:
| Action | Timeframe |
|---|---|
| Acknowledgment of Request | Within 10 business days |
| Response to Request | Within 45 calendar days |
| Extension (if needed) | Additional 45 days with notice |
If we need more time, we will notify you of the reason and the expected completion date.
Non-Discrimination Policy
We will not discriminate against you for exercising your CCPA/CPRA rights. This means we will not:
- Deny you goods or services
- Charge you different prices or rates
- Provide a different level or quality of service
- Suggest you will receive different treatment
You have the right to exercise your privacy rights without fear of retaliation.
Financial Incentives
We may offer promotional programs, discounts, or other incentives in exchange for your personal information (such as signing up for our newsletter). These programs are optional, and you can opt out at any time.
If we offer financial incentives, we will:
- Clearly describe the program terms
- Obtain your opt-in consent
- Allow you to withdraw at any time
The value of any incentive is reasonably related to the value of your data to our business.
Minors Under 16
We do not knowingly sell or share the personal information of consumers under 16 years of age. If we have actual knowledge that a consumer is between 13 and 16 years old, we will not sell or share their personal information unless we receive affirmative authorization (“opt-in”).
We do not knowingly collect personal information from children under 13.
California “Shine the Light” Law
In addition to CCPA/CPRA rights, California Civil Code Section 1798.83 (“Shine the Light” law) permits California residents to request information about personal information disclosed to third parties for direct marketing purposes.
We do not disclose personal information to third parties for their direct marketing purposes. If this changes in the future, you will have the right to opt out.
Updates to This Policy
We may update this CCPA/CPRA notice from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this page
- Notify you via email or prominent notice on our website (for material changes)
We encourage you to review this page periodically.
Contact Us
If you have any questions about this page, your CCPA/CPRA rights, or our data practices, we’re here to help.
Email: [email_address] Phone: [phone_number] Address: [business_address]
Response Time: We respond to all privacy inquiries within 10 business days.